Service Department

Customer Service is our #1 Priority!


Department Hours:

  • M, T, W, F              7:30am - 6:00pm
  • Thur                       7:30am - 9:00pm
  • Sat                         8:00am - 12:00pm

Early bird and nite drop-off envelopes are located on the service entrance garage door for your convenience.

E-Mail: gm2svc@rochester.rr.com
Certified, experienced managment, staff and technicians

General Motors is proud to announce the GM 100,000 Mile Warranty.  Our goal is to provide customer's with confidence and piece of mind that their Chevrolet will provide them with worry free reliability many miles down the road.


We Provide for your convenience:
  • Shuttle service to and from the dealership
  • Rental cars
  • Car wash and Doll-up services
  • New York State Inspections
  • Factory Trained technicians
  • State of the art computerized alignment equipment
  • Towing services
  • Tires, shocks, and brakes
  • Genuine GM parts and accessories
  • Early bird and night drop off
  • Extended Thursday and Saturday service hours

O'Connor Chevrolet offers full maintenance service at competetive pricing.  Including tire replacement services. We will meet or beat any advertised price on tires.  We proudly use Castle products and services. See your service advisor for details.
O'Connor Chevrolet has quality brands of tires and wheels available
With over 50 years experience in the automotive industry, our service management team is ready to serve you.  They are all ASE certified master technicians as well as GM certified master technicians,  they are highly qualified to take care of any questions or concerns with your vehicle or our service.

Chevy: An American Revolution


Simplified Maintenance is a concept and action plan new to all of us- customers, dealers, technicians, and support staff.  When the CHANGE ENGINE OIL message comes on, it means that maintenance service is required for your vehicle.  Have your vehicle serviced as soon as possible within the next 600 miles.

Maintenance I - Use maintenance I of the change engine oil message comes on within 10 months since the vehicle was purchased or maintenance II was performed, (See Simplified Maintenance Schedule)

Maintenance II - Use maintenance II if the previous service performed was maintenance I. Always use maintenance II if it has been 10 months or more since the last service (See Simplified Maintenance Schedule)


Vehicle Orientation Seminar

  1. Vehicle demonstrations
  2. Service diagnostic demonstrations
  3. Accessories demonstrations
  4. Air bag deployment demonstration
  5. Warranty explanations
  6. Refreshments
  7. Door prizes
  8. Question and answer sessions

Please contact the service department at 359-1300 ext. 534 if interested for the next seminar date and time.

Visit our Service Specials for savings on your next oil change!

 

 

 


O'Connor Chevrolet will meet or beat any advertised price on name brand tires.


We have the most up-to-date tools, training, and technology to keep your General Motors vehicle running the way it should. We have the latest diagnostic tools to properly diagnose and repair your vehicle.  Our technicians have access to the General Motors database of repair bulletins and updates, updated daily.  When it comes to your GM vehicle, only your dealer has the proper people, parts, and equipment to keep your vehicle at factory specifications.  O'Connor Chevrolet is no exception, with 256 years of technical experience and over 1700 hours of GM factory training,  we can meet and exceed your service needs and expectations.

ASE has become the symbol of trained technicians.  Our technicians are ASE certified with many Master Certified.  Providing customers with the piece of mind that the person working on your vehicle is skilled and qualified to repair it properly.
State of the industry diagnosis is at O'Connor Chevrolet

 

O'Conner Chevrolet service technicians are trained to ASE (Automotive Service Excellence) standards.

O'Connor Chevrolet
3850 W Henrietta Road
Rochester, NY 14623
Email: Contact Us
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Phone: (585) 359-1300 ext 404
Email: buypower@rochester.rr.com
Phone: (585) 359-1300
Fax: (585) 359-1649
Toll Free: (800) 747-2089